It may be noted that such a refund is made towards assuring the patients of our online services. This refund policy does not denote that the disease will get cured or better within six or eight weeks, as chronic diseases may obviously take much more time to show initial response.

 
3. Canceling the order after we dispatch medicine (In case of eight months plan):
Validity: Refund request would be valid till 150 days from the date of purchase.

• In case of requesting a refund, please send an e-mail or call our Mumbai office or fax your request.
• In case of having medicine being sent or collected from our center, there will not be any possibility to get refund as our medicines and consultation are individual specific.
• The refund will be made available from our Mumbai center office. The time taken to get refund may be dependent on the factors such as the credit card company, bank or other institutes, over which we may have no control.
• If the above institutes levy extra charges for refund, the refund amount may vary accordingly.
• Refund may be made in US$ or Indian Rupees depending on the regulations.
• Refund request is applicable if made within 30 days of placing fresh treatment order or within 30 days of beginning of the remaining applicable treatment period (4 or 8 months) before the medicines are dispatched.
• Homoeopathy India Foundation reserves rights to modify the refund policy at its discretion, without notice.
• Please note that Homoeopathy India Foundation is not liable to give any refund to those patients who do not revert back to us by sending a reply to the questionnaire, within one year of signing up for the treatment. Those patients who do not reply to the questionnaire even after reminders twice (by e-mail as well as by post), will not be liable for any refund nor any medication if they do not respond within one year from the date of sign-up or within 8 months of the dispatch of the last batch of medicine, in case of those who have chosen for 8 or 12 months plan.
• Patients choosing the wrong treatment plan in terms of location (e.g. choosing India plan despite residing out side India), will have to produce the valid proof of residence, failing which a refund will be given after deducting an amount equivalent to USD 25. The refund will be given in Indian Rupees by a check.
• Use of our services amounts to agreeing to the refund policy.
• In case you have questions or queries, please feel free to talk to our support team.
• All those patients who have signed-up/renewed treatment plan before 20th April 2006, click here for old refund policy.

• In case of refund request any time during the course of treatment, following deductions will be applicable:
• Consultation and handling charges: Rs. 600/-
• Rs. 200/- will be charged per week of the medicines dispensed or until the date of refund request.
• There is no refund on the dispensed medicines, or medicines not used by the patients, as medicines are not usable by us in any way.
• The refund request will be valid only if made before the end of the treatment plan opted by the patient, which may be for 4 or 8 or 12 months.
• No refund will be available if the patient approaches after the end of the course of treatment.
• If the patient claims to recover within a period shorter than the treatment plan opted for, there will be no refund available, as the treatment plan indicates cost of the treatment up to the specified period.
• How to request a refund: Patient is requested to produce a receipt of fees. No refund will be available without a valid receipt.
• The refund may be given only by cheque in favour of the patient (or guardian) who have made the payment. No refund will be made by cash.  
• In case of unavailability of the accountant out side of office hours, the refund cheque will be sent by post to address within India.
• Instruction about this Refund Policy has been displayed on the notice board.
• Starting of treatment confirms that the patient has agreed to this Refund Policy.
• Please note that Homoeopathy India Foundation is not liable to give any refund to those patients who do not revert back to us by sending a reply to the questionnaire, within one year of signing up for the treatment. Those patients who do not reply to the questionnaire even after reminders twice (by e-mail as well as by post), will not be liable for any refund nor any medication if they do not respond within one year from the date of sign-up or within 8 months of the dispatch of the last batch of medicine, in case of those who have chosen for 8 or 12 months plan.
• Refund policy is subject to change without prior notice.